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Home > Search by Product > Mobile Banking > I activated Mobile Banking on my phone's browser. Why am I being asked to activate again?

I activated Mobile Banking on my phone's browser. Why am I being asked to activate again?

When you successfully activate your phone, a cookie is generated which tells the Mobile Banking system that you have access (thus allowing you to proceed to the sign on screen). However, some mobile phones will periodically erase all cookies, requiring you to reactivate.

Standard mobile carrier charges and fees may apply.

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Copyright © 2018 Popular Bank. Member FDIC.

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